FAQ

When do you roast?

Usually on a Monday however if we are very busy, we’ll roast on a Thursday too.

Are you sustainable?

Yes - All our packaging is recyclable and we offset our carbon footprint with Pachama & Verified Carbon Standard. Our offset is currently helping to protect the Jawi Para Forest Conservation Project in the Amazon Rainforest.

Postage / Delivery info:

We aim to ship your items on the day we receive the order, providing this is before 18:00 GMT. Local delivery (SY13) will be delivered the same day, if ordered before 18:00. After 6pm we will deliver the following evening.

Orders to the following postcodes will be delivered within 48 hrs and are charged at £1: TF9, TF10, SY4, SY12, SY14, ST21

If you are not in, we will contact you to rearrange or leave in a safe place.

All deliveries are charged at £3.49 flat rate. However, we have added a 1st class tracked option at £5.99.

Why the name?!

We wanted something that would stick in your brain and we wouldn’t be forgotten!

The mythology is fascinating and the stories that come with it - Simply a bit of fun!

Is your coffee ethically sourced?

Our coffee comes directly from ethically sound farms or from DR Wakefield, the UK’s top importer.

They work around the world to improve the lives and treatment of farmers, and people right through the supply chain, to continually develop a sustainable, progressive and open approach to coffee.

Read more at drwakefield.com

How safe is your website and my data?

We use 128-bit SSL security encryption and you are guaranteed that your purchases are safe.

All data is kept subject to the Data Protection Act 2018.

Where can I read reviews on you?

Trustpilot reviews are all independent and current customers - We’re are rated ‘Excellent’.  

https://uk.trustpilot.com/review/cafevoodoo.co.uk

Do you sell any of these “Strongest Coffee In The World” blends we see advertised?

No, because they are usually blended with cheap and inferior Robusta beans and taste terrible. Our Talisman Italian Blend has more than enough caffeine for anyone and tastes amazing!!

Why don’t you do subscriptions?

Because people should have the option to buy as much as they want, when they want.

People come back to us time and time again because we deliver great coffee and great service - Not because they’re tied into a contract.

Are you COVID safe?

Every single step of the way:

Masks worn at all times, hands sanitised at every opportunity, social distancing still abided by.

For local delivery, all of the above & delivery vehicle sanitised after use - This will continue indefinitely for everyone’s safety. Especially as one of our team is pregnant.

We’re all double jabbed but will still continue to protect ourselves and our customers.

How do your prices compare?

Compared to other specialty coffee companies we’re very well priced - Because we don’t pay for much advertising and keep photography and design in house, we can keep prices fair.

Can I / will I find you in any shops?

We’re afraid not - By selling through our website we can give the best possible experience and we know your coffee is fresh. We don’t want it sitting on a supermarket shelf for weeks. You deserve the best quality which we promise to give you every time.