FAQ

When do you roast?

On a Saturday or Sunday however if we are very busy, we’ll roast on a Wednesday too.

Is your coffee better than shop bought?

100% - Supermarket coffee can be weeks or even months old so our fresh beans are the best you can get.  Always buy from your local coffee company!

Are you sustainable?

Yes - All our packaging is recyclable and we offset our carbon footprint with Pachama & Verified Carbon Standard. Our offset is currently helping to protect the Jawi Para Forest Conservation Project in the Amazon Rainforest.

Postage / Delivery info:

We aim to ship your items on the day we receive the order, providing this is before 18:00 GMT. Local delivery (SY13) will be delivered free of charge, the following day.

Orders to the following postcodes will be delivered the following day and are charged at £1: TF9, TF10, SY4, SY12 & SY14.

If you are not in, we will contact you to rearrange or leave in a safe place.

All UK postal deliveries are charged at £3.49 flat rate. However, we have added a 1st class tracked option at £5.99.

Do you post internationally? 

We do - Europe, USA & Canada via tracked parcels only. We don’t trust non-tracked postage!

See the shipping info page for more details.

Why the name?!

We wanted something that would stick in your brain and we wouldn’t be forgotten!

The mythology is fascinating and the stories that come with it - Simply a bit of fun!

Is your coffee ethically sourced?

Our coffee comes directly from ethically sound farms or from DR Wakefield, the UK’s top importer.

They work around the world to improve the lives and treatment of farmers, and people right through the supply chain, to continually develop a sustainable, progressive and open approach to coffee.

Read more at drwakefield.com

How safe is your website and my data?

We use 128-bit SSL security encryption and you are guaranteed that your purchases are safe.

All data is kept subject to the Data Protection Act 2018.

Where can I read reviews on you?

Trustpilot reviews are all independent and current customers - We’re are rated ‘Excellent’.  

https://uk.trustpilot.com/review/cafevoodoo.co.uk

Do you sell any of these Robusta “Strongest Coffee In The World” blends we see advertised?

Not currently because we haven’t found a Robusta bean that we’re happy with selling on its own.

Do you do subscriptions?

 Yes but currently only a 4 week subscription to The Ritual

How do your prices compare?

Compared to other specialty coffee companies we’re very well priced - Because we don’t pay for much advertising and keep photography and design in house, we can keep prices fair.

Can I / will I find you in any shops?

We’re afraid not - By selling through our website we can give the best possible experience and we know your coffee is fresh. We don’t want it sitting on a supermarket shelf for weeks. You deserve the best quality which we promise to give you every time.

If you are a cafe, give us a shout at info@cafevoodoo.co.uk and we’ll get back to you asap.